Support Package Details
Get the best support, when and how you need it. ..
Access the support level that best suits your needs by taking advantage of our new support package options.
Support Package Options:
| Package Features: | Platinum | Gold | Silver | Bronze |
|---|---|---|---|---|
| Contact Method: | ||||
| Click-to-Chat Online | As available | As available | As available | As available |
| Web-Form | ||||
| Phone | ||||
| SLA Times: | ||||
| Support Availability | 24/7 |
Business Days |
Business Days |
Business Days |
| Response Time | 2 hours |
2 hours |
4 hours |
48 hours |
| Return to Service | 4 hours |
4 hours |
8 hours |
Best Effort |
| Number of User Accounts: | ||||
| Principal Account | 1 |
1 |
1 |
1 |
| Sub-Accounts | 70 |
30 |
10 |
5 |
| Services Covered: | ||||
| Bulletin Campaigner | ||||
| Bulletin Connect | ||||
| Bulletin Messenger | ||||
| Bulletin Outlook Messaging | ||||
| Pricing: | $250/month | $125/month | $45/month | FREE |
| Get Started Today: | Contact Us | Contact Us | Contact Us | Contact Us |