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Bulletin Integrates SMS services with SugarCRM

CRM is a big user of SMS services, so it’s good to see that Bulletin has partnered up with OSS Groups BusApps team and integrated our messaging gateway into SugarCRM.

SugarCRM is the industry-leading web-based CRM, used by nearly two million users worldwide, named as a Visionary in Gartner’s Magic Quadrant, and rated #1 in Customer Satisfaction by PCMag readers over those from large vendors like Microsoft, Oracle, and Salesforce. Sugar is used by major organisations like IBM, Audi, HTC, Thomas Cook, Reebok, & Virgin Mobile. In New Zealand, users include Lockwood Homes, Smart Trade, Manuka Health and Tru-Test.

SugarCRM uses an open-source technology stack, and offers both on-site and cloud-based [...]

School-links Messaging Solution

Introduction

School-links is New Zealand’s leading online communications tool in schools and early childhood centres, delivering hundreds of thousands of important messages every month. School-links help connect schools and their families, staff and supporters and believe in the importance of community engagement in school life and crucially in the safety and security of staff and students. They gained Ministry of Education approval for Early Notification services in 2006 and are the most experienced provider of Absence Management (Early Notification) in New Zealand. School-links uses SMS, powered by Bulletin software, to ensure communication reaches parents in a timely and effective manner.

Problem

Alerting parents to absent students or school closures is an essential [...]

Bulletin to Discuss Global SMS Landscape at International Telecoms Week (ITW) 2015

International-Telecoms-Week

VP of Business Development, Michael Messner, to Participate on the Panel: “The International SMS Landscape: Different Business Models, Services, Regulation and Challenges”

 

SAN DIEGO, CA, USA – April 30, 2015Bulletin.net, a leading provider of cloud-based mobile messaging Software-as-a-Service (SaaS), today announces that its Vice President of Business Development, Michael Messner, will participate on the International Telecoms Week (ITW) 2015 SMS Workshop panel: “The International SMS Landscape: Different Business Models, Services, Regulation and Challenges”, taking place Wednesday, May 13 at 9:30 AM in the Swissôtel Chicago’s Swiss Tower, Gold Level, Alpine 2.

 

During this panel, Mr. Messner will [...]

Messenger Update – April 2015

After the successful introduction of Group Chat, Bulletin are excited to announce the latest enhancement to our Chat Functionality – File Sharing!

 

File Sharing allows you to effortlessly share any type of file with your colleagues. Files can be accessed from any device with an internet connection, anywhere in the world.

Shared files will be accessible for 24 hours before we securely remove the file, keeping your security our priority.

 

Sharing files is incredibly useful when words alone are not enough.  If a picture paints a thousand words, sharing a file paints a million. Photos, Documents, Spreadsheets, Product Designs, Presentations, in fact any file that’s important to you can be shared with the people that matter in [...]

Bulletin Launches Mobile Two-Factor Authentication API

New API Provides Fast and Easy Way to Create an Added Layer of Security for Enterprise Applications

 

 

Bulletin 2FA API PR ImageSAN DIEGO, CA, USA – April 15, 2015Bulletin.net, a leading provider of cloud-based mobile messaging Software-as-a-Service (SaaS), announced today the release of a new Mobile Two-Factor Authentication (2FA) Application Programming Interface (API) that enables enterprise customers to enhance security safeguards and user authentication access to web, IT or mobile applications for end-users located anywhere in the world.

 

Bulletin’s Mobile Two-Factor Authentication delivers a supplementary level of security for applications beyond the traditional username and password [...]

Australian Politicians Spammed via iMessage

iMessage Trick Blog Photo_Bulletin 2On the heels of a spam campaign marketing knockoff designer sunglasses to iMessage users in the U.S., a developer in Australia discovered another flaw in Apple’s iMessage and used it to spam Australian politicians.

Bulletin’s smart messaging platform, Messenger, features the latest OTT-to-SMS technology for internal corporate communications, Messenger Chat. Unlike Apple’s iMessage, Bulletin’s Messenger Chat filtering technology restricts the delivery of spam messages – like the ones recently sent to the bevy of Australian politicians – to fellow company users. This added layer of security allows us to ensure that our customers will never [...]

2015 Predictions: ‘Old School’ Text Messaging Capabilities Bring New Mobile Possibilities

2015 Predictions Blog Photo_BulletinEvery year, mobile technologies have been pushing further to the forefront of enterprise priority lists. Now, with millennials beginning to enter into the business world, companies are placing an even greater focus on mobile. As a result, mobile trends like Two-Factor Authentication (2FA) authentication and Application-to-Person (A2P) text messaging are predicted to arise and proliferate in 2015. Read about these and more predicted mobile trends for 2015 in this RCR Wireless article: http://www.rcrwireless.com/20150113/opinion/2015-predictions-old-school-text-messaging-capabilities-bring-new-mobile-possibilities-tag10

Why SMS is the New Channel for Customer Support

SMS Custoner Support Blog Photo_BulletinCustomer service is an important aspect of a company. With mobile messaging becoming more popular, customer service via text can enable a better experience for your customers and is more efficient for your support teams. 90 percent of all SMS text messages are read within three minutes of being received; this gives companies a great way to reach out and make the customer experience more personal. As mobile grows even bigger in the future, more and more businesses will migrate their customer service from phone to text messaging. Learn more about why SMS is the new channel [...]

Messenger Update – March 2015

At Bulletin we are always listening to your feedback and adapting the Messenger product to suit what you need to do. This month we are releasing an exciting addition to the Messenger Chat functionality.

 

Bulletin announces GROUP CHAT!

 

Group chat allows you to message, in real time, with groups of your colleagues, ensuring everyone is in the know wherever they are. In today’s business environment communication is key and Group chat is a perfect tool to easily keep your project and company up to date and informed. Group chat, like normal chat, will fall back to sending text messages if you’re out and about and 

Live Chat Feature Now Available on Bulletin Website

At Bulletin, we are always available and ready to help.  To uphold our commitment to service quality and excellence, we recently launched the live chat feature on the Bulletin website.  Found on our homepage, Bulletin’s live chat web option is an alternative to calling or emailing us, so that we can assist you as efficiently as possible.

Live ChatThe new live chat feature allows you to:

  • Chat with us anytime while surfing our website;
  • Seamlessly interact with our helpful Sales, Customer Service and Technical Support representatives;
  • Get responses in real time from the convenience of your computer;
  • Easily place orders, start your [...]
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